All orders are processed within 2-3 days. Standard Shipping arrives within 4-7 days.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
Standard Shipping is available for orders with delivery addresses within the continental US, Hawaii, and Alaska.
We stand behind the quality of our products and want to make sure our customers are completely satisfied. Your satisfaction with our products is completely guaranteed for a full 60 days from the date of purchase. If you are not completely satisfied, simply write a brief explanation of your negative experience with the product to firstname.lastname@example.org and write "Refund Request" in the subject line. We will then be happy to issue a full refund.
One last thing: we know our customers are honest, trustworthy people. But to make sure no one takes advantage of our policy, we’ve set some limitations: Our guarantee only applies to first-time purchases of a product, and does not apply to Subscribe and Save orders. Basically, if someone seems to be abusing the guarantee, we can decide not to honor it at our discretion.